if we can’t measure it in two weeks, we’re guessing
NEXT
this is a policy problem, not a design one
the spreadsheet still wins
DECIDED
OPEN
what we thought: they want more options
what we saw: they want fewer
we keep redesigning the symptom
the second-best idea won
WEEK 1
who is missing from this room?
the data is already there
LATER
park it
WHO?
what if we just delete it?
RISKS
YES
trust before features
trust before features
ASK BAVO
we never asked why
that meeting could be a rule
call it a pilot
we never asked why
the spreadsheet still wins
ASK BAVO
the edge case is 30% of users
WHO?
YES
name it in their words
they print it anyway
measure it or drop it
KILL LIST
give it back to them Friday
trust before features
day 1 is not day 100
YES
ASSUMPTIONS
they already built it in Excel
stop asking, start showing
give it back to them Friday
give it back to them Friday
measure it or drop it
the edge case is 30% of users
she does this 40x a day
two clicks, not nine
RISKS
what breaks at scale?
ASSUMPTIONS
ASK BAVO
the spreadsheet still wins
they print it anyway
YES
make it boring
NEXT
park it
the data is already there
day 1 is not day 100
what breaks at scale?
WHO?
ASK BAVO
ASK BAVO
stop designing for the demo
KILL LIST
DECIDED
default matters more than the setting
ASSUMPTIONS
ask what they do on a bad day
they already built it in Excel
LATER
stop designing for the demo
everyone agreed. nobody changed anything.
stop designing for the demo
stop designing for the demo
stop asking, start showing
ASK BAVO
we keep redesigning the symptom
three people said the same thing
OPEN
the workaround IS the requirement
who owns this after we leave?
who says no?
ugly and shipped beats pretty and pending
what we thought: they want more options
what we saw: they want fewer
we are solving the manager’s problem
the edge case is 30% of users
give it back to them Friday
park it
nobody uses the export
nobody uses the export
RISKS
the fix was a sentence, not a screen
they already built it in Excel
ask what they do on a bad day
one screen, one job
WEEK 1
test it with the night shift
WHO?
DECIDED
test it with the night shift
the data is already there
the fix was a sentence, not a screen
default matters more than the setting
we never asked why
name it in their words
park it
give it back to them Friday
everyone agreed. nobody changed anything.
the workaround IS the requirement
we keep redesigning the symptom
one screen, one job
we keep redesigning the symptom
default matters more than the setting
the fix was a sentence, not a screen
PARKING
MAYBE
who says no?
the workaround IS the requirement
RISKS
they already built it in Excel
ship the ugly version
who owns this after we leave?
the edge case is 30% of users
three teams, one form, nobody owns it
ship the ugly version
if we can’t measure it in two weeks, we’re guessing
the edge case is 30% of users
NEXT
who says no?
we never asked why
what we thought: they want more options
what we saw: they want fewer
WHO?
DECIDED
LATER
DECIDED
ASK BAVO
KILL LIST
what breaks at scale?
trust before features
PARKING
NOT NOW
DECIDED
everyone agreed. nobody changed anything.
who owns this after we leave?
LATER
PARKING
who is missing from this room?
default matters more than the setting
the spreadsheet still wins
who owns this after we leave?
ask what they do on a bad day
NEXT
two clicks, not nine
NOT NOW
ugly and shipped beats pretty and pending
stop asking, start showing
park it
NOT NOW
measure it or drop it
call it a pilot
the spreadsheet still wins
the data is already there
the form is the product
the second-best idea won
what if we just delete it?
what we thought: they want more options
what we saw: they want fewer
park it
NEXT
LATER
LATER
NEXT
everyone agreed. nobody changed anything.
give it back to them Friday
the data is already there
the fix was a sentence, not a screen
MAYBE
OPEN
budget: yes timing: no sponsor: unclear
LATER
ASSUMPTIONS
ship the ugly version
the fix was a sentence, not a screen
RISKS
WEEK 1
two clicks, not nine
MAYBE
NOT NOW
PARKING
that meeting could be a rule
budget: yes timing: no sponsor: unclear
legal needs a fortnight
OPEN
the spreadsheet still wins
LATER
ship the ugly version
what if we just delete it?
KILL LIST
ask the support team first
ask what they do on a bad day
stop designing for the demo
three teams, one form, nobody owns it
ask what they do on a bad day
NOT NOW
YES
we never asked why
LATER
NEXT
RISKS
everyone agreed. nobody changed anything.
day 1 is not day 100
NEXT
we are solving the manager’s problem
we never asked why
the fix was a sentence, not a screen
NEXT
the data is already there
ASK BAVO
kill the dashboard
OPEN
NOT NOW
the edge case is 30% of users
stop designing for the demo
Antwerp, March
"can we just build it and see?" — someone, every single time
everybody could name the problem. nobody had seen it.
printed the analytics. nobody read past page 2. so we stopped printing.
four hats, one person
weeks. not months.
two days, one wall
the board is the site
sketch napkin — the first version of the discovery lanes, drawn badly
none of this was in the brief
ship it friday
keep the mess. it's the evidence.
the side projects are the portfolio
keep going
things I keep relearning:
1. show it early, even ugly
2. the quiet one in the room is right
3. nobody reads the deck
coffee #4. still going.
said it out loud. found out I was wrong.
"so who actually decides?" — the question that ends most workshops
agenda, day 2 10:00 stakeholder alignment
10:00 build the thing instead
we shipped on day 3
Every one of these rooms started as a corner of a real board, in a real room, with real people arguing.
shipped-things checklist: write the case study
just link the running thing
Agency lead Design mentor UX strategist AI-native builder
this bit is new
bavo@azarko.com +32 496 41 22 96
Turning complex ideas into human experiences.
Helping teams see what users feel.
And then building it with them — in weeks.
BAVO LODEWYCKX
Strategy that ships.
YES. this one.
Where digital strategy meets human reality — and ends up as something you can actually click.
HOW I WORK
Research and building used to be two phases, handed from one to the other. I run them as one.
Talk to people. Watch what they actually do.
Build the thing. Same week, not next quarter.
Put it in their hands and shut up.
Keep what works. Bin the rest, guilt-free.
...and again, tighter each time
I work in the AI tools, not about them.
Mix structure and spontaneity so people stay curious, not cautious.
When people feel safe, they go further.
Design is the art of making people move in the same direction.
phase 1: research phase 2: design phase 3: build
no. not anymore.
WHAT I'M HIRED AS
Four hats. The last one is new, and it changes the other three.
Agency lead
Running a design team — hiring, direction, and keeping the work honest when the deadline starts pushing.
Design mentor
One-on-one and with whole teams. Lately mostly: making designers AI-native instead of AI-anxious.
UX strategist
The messy front end. Turning a vague ambition into a direction a team can actually walk.
AI-native builder
I build what I propose. Prototypes, tools, deployed things — usually inside the same week.
new
Most people pick one of these and stay there. The work I like happens where they overlap — where the person setting the direction is also the one who builds the first version of it.
AI-DRIVEN DISCOVERY
A discovery track that ends in something that works — not a deck about something that might.
A working prototype your own users have already used, a direction backed by what you saw instead of what you hoped, and the thing itself — running, not screenshotted.
...or we keep going
If it's working, I stay embedded with the team. We keep shipping — and your people learn to work this way without me.
THINGS I ACTUALLY SHIPPED
Not case studies about work I supervised. Things I built, deployed, and use myself.
all of it solo
Showcase
One link and one password for a client, instead of a zip file in an email. Prototypes, decks and documents — versioned, so the newest always wins.